Refund Policy
At WhaleCourse Technologies, we are committed to providing high-quality training and a positive learning experience. Please read this Refund Policy carefully before enrolling in any of our courses, as it explains the conditions under which refunds may or may not be provided.
1. Course Enrollment
By enrolling in any course offered through our website, you acknowledge that you have reviewed the course details, fee structure, duration, and eligibility requirements before completing your registration.
2. Refund Eligibility
Refund requests will be considered only under specific circumstances and in accordance with this Refund Policy.
A refund may be approved if:
- A duplicate payment has been made for the same course.
- A payment has been processed successfully, but your enrollment could not be completed due to a technical issue.
- A course is cancelled by WhaleCourse Technologies before it begins.
All eligible refund requests are subject to verification and approval.
3. Non-Refundable Situations
Course fees are generally non-refundable after enrollment.
Refunds will not be provided if:
- You change your mind after enrolling.
- You decide not to attend the course.
- You fail to complete the course.
- You are unable to attend the course because of personal circumstances.
- You do not meet the technical or system requirements needed to attend the course.
- Course materials, recorded sessions, or learning resources have already been accessed, viewed, or downloaded.
4. Course Cancellation by Us
If WhaleCourse Technologies cancels a course due to unforeseen circumstances or insufficient enrollment, you may be offered:
- A full refund, or
- The option to transfer your enrollment to another available batch or course.
5. Refund Request Process
If you believe you are eligible for a refund, please submit your request by contacting our support team with:
- Your full name
- Registered email address
- Course name
- Payment details
- Reason for requesting a refund
All requests will be reviewed individually.
6. Refund Processing Time
Once your refund request has been approved, the refund will be processed through the original payment method whenever possible.
Please allow 7–14 business days for the refund to be completed, depending on your payment provider or financial institution.
7. Payment Gateway Charges
Any applicable payment gateway fees, transaction charges, or banking charges may be deducted from the refundable amount where permitted by law.
8. Changes to This Refund Policy
We may update this Refund Policy from time to time to reflect changes in our services, operational requirements, or applicable laws. The revised version will be posted on this page with the updated effective date.
9. Contact Us
If you have any questions regarding this Refund Policy or would like to submit a refund request, please contact us.
WhaleCourse Technologies
Email: whalecoursetechnologies@gmail.com
Phone: +91 8939955993
Website: https://whalecoursetechnologies.com/
Acknowledgement
By enrolling in any course offered by WhaleCourse Technologies, you confirm that you have read, understood, and agreed to this Refund Policy.